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You know Coles have got this one spot on! Some packet hot chocolates do not taste like the ones you get at a cafe - this one is delish! It really tastes great and not like a reconstituted version. Even if you use water this tastes great but where it’s even better is when you heat up milk and mix it in. 60-80 degrees Celsius is plenty hot before mixing in. You can make a great iced chocolate by mixing with 150mls hot and then adding ice till it’s very cold. It’s a beauty!